About the practice

This client is a private, not-for-profit, nationally ranked specialty hospital based in Atlanta, Georgia. They concentrate in medical treatment, research and rehabilitation for individuals with spinal cord injury, brain injury, stroke, multiple sclerosis, spine and chronic pain, and other neuromuscular conditions.

More than 1,735 employees make up their staff and take pride in delivering quality care that leads to better outcomes for their patients..

They are home to a 152-bed rehabilitation facility and have multiple programs including: day programs, inpatient programs, and outpatient programs, and see more than 8,000 unique patients on an annual basis.

What did the client need?

When COVID-19 hit, they needed an immediate solution. That solution should adapt to serve the immediate need of seeing their patients virtually.

In addition to the remote consultations, they wanted a solution that drives improved quality and additional revenue opportunities.

They have multiple programs within their suite of services. They needed a solution that could accommodate the workflows of multiple programs.

How did ExamMed help?

125+ clinical users were onboarded, trained, & operational within 48 hours

70% reduction in no-show 
rates = $500k+ in additional revenue

Custom workflows developed for each 
internal practice

Over the course of one-year of using ExamMed, the client experienced a 26x ROI

How we continue to help them?

They currently have a 6+ month backlog for onboarding new patients. ExamMed and
the client are working together to reduce the time of
onboarding and expand their area of service.

We are growing our partnership by creating custom integrations into they marketing systems to ensure that their patients are continuously 
educated with relatable content.

Currently they have over 200+ clinical users on our platform ranging across multiple specialties and providing care to over 5,500 unique patients annually.

Over 830K encounter minutes used across the platform